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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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Click Here or the eBay logo, to see what our eBay customer's are saying about Kahuna Powersports. |
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"I would like to thank the service staff at KAHUNA from the bottom of my heart.
Just when you think everyone has forgotten the phrase CUSTOMER SERVICE!
I took the day off work and had driven my Kawasaki Vulcan to Toronto for an ultra sound test on my thigh and when I got there found that I had a slow leaking back tire. This was Friday afternoon around 3PM and I had to get back home which was 2 hours away. I was beginning to panic thinking that no one is going to be able to assist me in my dire need of an inner tube replacement.
I drove to the Harley dealer on Yonge St. Toronto and one of the guys in service said "I can't help, I don't have any metric tools in the shop!" RIGHT! and said the Suzuki dealership across the street might be able to help you so I drove over to Suzuki and they looked at the tire, pointed out the nail that was causing the problem but didn't have a tube or the time to fix it. They told be where KAHUNA Power sports was located and filled my tire up with enough air to make it there. Every time I had to stop at a red light I would look down to see how far the tire had dropped, sweating and anxious I pulled into KAHUNA, walked into the service area and was immediately asked if I had an appointment to which I replied "no, but I have an emergency!" and explained my predicament. I thought for sure FRIDAY 3PM, NO WAY!!! But to my amazement there was no problem. The service staff was amazing they checked the bike, acquired a tube from parts and fixed my tire with not even the slightest hesitation. You don't see that anywhere anymore, it's all about getting the heck out on time and who really cares about the customers, as long as we get their money the rest doesn't really matter.
WELL NOT AT KAHUNA!!!! KAHUNA CARES!!!!! When they said "no problem, we will get you going!" my anxiety went down immediately 100% - I LOVE KAHUNA... I will be back! People that care get my money!
My next bike is coming from KAHUNA!
And I'll bet you know where I will never go again!
THANKS A TONNE KAHUNA
John Patterson"
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| By: John Victoria Harbour,ON |
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"Congratulations on your new dealership.It's close to my home and a convenient shop to have my bike serviced. Fab, Tony and Joe always make me feel welcome when I come in.
I recently purchased a used bike and wanted to make some changes and I must say the service I received from Fab was nothing short of amazing.He was very patient,knowledgeable and his assistance helped make my bike look and run great.
For success in business, customer service is where it's at and if the service I received from Fab is any indication, the future and growth of this company looks very promising. Keep up the great work and best of luck.
Dave "
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| By: Anonymous Woodbridge,ON |
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"Just wanted to say a big THANKS to everyone at Kahuna, especially Fabio and Tony, for all the help and support during my first motorcycle purchase!! The extra care that they expressed was really touching and the experience will forever be remembered !!!"
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| By: Anonymous Mississauga,ON |
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"Special thanks to the staff at Kahuna and to Yamaha for making the test rides on Saturday so enjoyable.
It was probably one of the best demo rides ever.
Sincerely,
Martin."
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| By: Anonymous ,XX |
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"Tony in your Service Dept. is amazing! I was standing in line waiting for a part I ordered, and just started to chat with Tony, while the three customers ahead of me at the parts counter were being taken care of. Tony offered to check if my parts were available, he grabbed them, I paid for them and was out the door in under 5 minutes. My apologies to those 3 guys waiting line, but Tony did volunteer to check. I certainly appreciate the fast and professional service. You have a great employee in Tony, he's truly a customer service professional. Thank you Tony and thanks James for ordering my part. I'm on the road and riding again! A pleasure to deal with you gentlemen."
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| By: Dave Brampton,ON |
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"Hello,
I just wanted to send you a message on the service that I received from your staff member Scott. I came into your store to purchase a wind screen for my EX-500 and I was greeted right away by your employee Scott. He was extremely knowledgeable and was willing to answer all my questions. He made my purchase very easy and quick. I was new to the area and was looking around for a new shop to go to for my future purchases and because of Scott’s excellent service that place will be Kahuna Power Sports. People like Scott make a difference and I appreciated his assistance. You now have another satisfied customer.
Thanks again,
Jason
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| By: Jason Brampton,ON |
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"As a long time customer I would like to say I'm very proud of your accomplishments and nice to see truly nice people succeed. Your customer service and sincere concern for the average guy is well appreciated and your support of amateur racing keeps our family "Blacksheep Motorsports" in the game. World of thanks Aldo Panzica & Family"
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| By: Aldo Vaughan,ON |
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"Wow, This place is nice! Congrats on the move guys and keep up the good work. "
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| By: #1 Stunna Brampton,ON |
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"Wonderful shop. I always feel welcome and everyone is really helpful. They have the best accessories staff around. The parts guys are very patient and the sales staff are helpful. I really feel like a friend more than a customer."
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| By: Chris Toronto,ON |
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"really nice store... great customer service, will always be a longtime customer"
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| By: Matt Woodbridge,ON |
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"Nice to find a Convenient dealership to have my bike serviced"
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| By: Randy Etobicoke,ON |
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"Great New Store!
Customer satisfaction is number one as soon as you enter the store, great job!
Looking forward to some exciting events with you guys.
All the best,
Bob."
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| By: Bob ,ON |
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