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Testimonials

Below you will find what some of our customers say about our dealership.

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By: Andrew    Brantford, ON
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"Most amazing dealership I ever went to. So easy, so simple, no pressure, no hidden fees, no small print, really amazing deals, flexible, friendly, simply wow. Amazing attitude, very knowledgeable, a rare quality nowadays in any dealership, motorcycle or car. I got my first motorcycle with you, and I can assure you all that will follow will be straight from you. Strongly and highly recommended, best shopping experience ever. Norm and Fabio, you guys rock !!!! Thanks again, Rad"
By: Anonymous    Oakville, ON
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"Just purchased a 2010 Yamaha Raider from Kahuna and I couldn't be happier. I have been dealing with them for years, and have purchased several bikes. I have found all aspects of their service above average, and would recommend them to anyone. You can buy a bike anywhere, but the service sets them apart. Thanks everyone at Kahuna! Mark "
By: Mark    Brooklin, ON
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"I am the very definition of a novice rider, having started to ride just 2 months ago. I purchased a number of accessories through your store and was assisted by Krista and Scott in the parts department. Scott and Krista were knowledgeable, professional and unfailingly committed to providing customer service at the highest levels. Kahuna will be my choice for purchases and servicing of my bike for years to come. "
By: Lawrence    Toronto, ON
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"July 7, 2010 To the owners of Kahuna Powersports: I don't normally write these kind of letters, however, my recent experience with Kahuna Powersports was so over the top that I am compelled to break the tradition. Last July (2009) I purchased a new Kawasaki Vulcan 900 Custon Classic bike from you. At the same time I also purchased a new Scorpion helmet and a bike cover. The bike has been wonderful as has been the support, service, and follow-up thereof. Just routine stuff oil changes etc. About two weeks ago, I was out for a ride and reached up to my helmet to deploy the embedded visor which it contains. To my dismay it failed to operate . After pulling over and examining it, I discovered that the hinge mechanism which holds the visor had a cracked and rendered the visor inoperable. At the first opportunity I stopped by Kahuna and spoke with Scott in the accessories department. I showed him what had happened and asked if there was something that could be done, hoping that at least there might be a parts kit or something. Scott informed me that the warranty on this particular helmet was six months which didn't surprise me, but then suggusted that he could call the Rep. at Scorpion ans see what might be done anyway. To both my surprise and delight, he came back a few moments later and told me that he was going to give me a new helmet with he promptly did. This is a level of support I was not expecting, but wait, it gets even better. In order to leave me old helmet with Scott, I had to remove my Scala Rider Q2 mount which holds the mike and transceiver affixed to the helmet. Since this particular helmet required that I use the adhesive mount instead of the clamp mount(which I have on my full face helmet), I had to cut away the foam adhedive backing which, while effectivley removing the mount, also spoiled it for redeployment on the new helmet. I asked Scott to order me a new mount and call me when it came in. Scott called me today. He informed me that the new mount was in and I could come pick it up at my leisure. I asked him how much it would be(the original was a christmas gift). Guess what he said.......NO CHARGE!!!! Why anybody in their right mind would ever consider buying a bike someplace other than KAHUNA POWERSPORTS defies all reason. You guys are fantastic!!! You can rest assured that I will be extolling your virtues at ever opportunity I have. I will also be purchasing my next bike from Kahuna. The way you guys stand behind the products you sell and your commitment to the level of service you provide your clients is a example for all of us. Keep up the good work. "
By: Neil    Richmond Hill, ON
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"Great Job on the Yamaha Demo Day (May 30, 2010). Great experience...very well organized! Keep up the great work! :o)"
By: Joy    Brampton, ON
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"Please thank the guys in the shop for the attention to my bike during my last service visit. It feels better knowing that the experts have taken the time to check her out and give us the thumbs up. AND THE BIKE LOOKED FANTASTIC! CLEAN AND DETAILED! It really makes my Kahuna experience a positive one and keeps me coming back. My thanks to you, Tony, and to your team. I really appreciate it. "
By: Cam    
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"Thanks for the great service on my bike! Take care "
By: Cam    ON
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"Hi, I just want to give some feedback on the show. I thoroughly enjoyed the show and looking forward to other events. The staff did an amazing job organizing it! and everyone seemed to have lots of fun! keep up the great work! It was definitely appreciated! "
By: Joy    ON
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"thank you very much for the evening. I really enjoyed it and look forward to coming out to the next event "
By: Natalia    ON
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"Hi guys, Can you please pass this on to the rest of your staff who was involved in organizing last night's event. I wanted to say what a great evening it was and the idea of having women's motoevening was awesome!!! Women are becoming more and more involved in the motorcycle industry and this idea just rocks. I am not sure if this was the first one or is something you organized before or is just one time thing, but I really enjoyed every minute of it. The evening was well organized and although I had to leave at 9pm, I had a great time. Thank you again for inviting me."
By: Meliha    ON
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"Many thanks to Kahuna for hosting the Women's Motoevening that I attended last night. What a well organized event!!! Impressive!! Was a pleasure to be there. Thx again "
By: Mary Lee    ON
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"A most sincere thank you for your most gracious hospitality. Everyone out did themselves with fantastic food, wine and chocolates. This was far more than I was expecting and a truly fantastic experience. Thank you as well for the THH helmet that I won in the grand prize draw. I just joined your FaceBook fan page and look forward to keeping in the loop of happenings at Kahuna. Thanks again. "
By: Jane    ON
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"Over the past year I've bought a fair bit of OEM parts for my 2003 Kawasaki ZX9R (Ninja 900). Each time I called in, Harmony was very knowledgeable and professional. She answered all my questions and let me know what I needed and didn't need. When I had to rush order something, it was there when she said it would be. Thanks Harmony and Kahuna for the great service!"
By: Anonymous    Markham, ON
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"I have been riding sport bikes for the last 7 years but having always been interested in the relaxed ride of a cruiser. I occasionally looked at what different dealers had to offer but it never really felt right. Either the bike just wasn't exactly what I wanted or the salesperson wasn't able to make it affordable. This is until I attended Kahuna Powersports. I found "
By: Anonymous    Toronto, ON
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"I have been riding sport bikes for the last 7 years but having always been interested in the relaxed ride of a cruiser. I occasionally looked at what different dealers had to offer but it never really felt right. Either the bike just wasn't exactly what I wanted or the salesperson wasn't able to make it affordable. This is until I attended Kahuna Powersports. My experience at Kahuna Powersports was excellent. I am completely satisfied with the service I received and the motorcycle I purchased is perfect. My sincere thanks to Rod and the rest of the staff who helped get my bike ready. I love it ! I have been recommending your business to everyone I know and will definitely be a returning customer. Thanks again guys. "
By: Chad    Toronto, ON
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"I wanted to express my sincerest appreciation for the excellent service and advice that I received from this dealership in July. I have a '95 Virago 1100 that I needed to get top end parts for in a big hurry. I therefore found myself in the position of asking for them to rush deliver some parts for me requiring them to send a staff member to pick them up at the warehouse to meet my deadline. I got the impression that they really understood my sense of urgency and made ever effort to accommodate me. In addition, I had a mechanical question related to my rebuild and was given the opportunity to speak to their master mechanic about it even though I had never bought a bike there or had one at their shop for servicing. In my mind this dealership understands and respects its customer. I want to personally thank Fabio for his help. "
By: Robert     Mississauga, ON
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"Just got my first bike and had it ship to you guys as it was sitting for 10 years. Now the bike is running and ready to go. Thanks to Dan for all the support. My experience with this dealership has been great and I have been recommending it and Dan to everyone who will listen! Now I have worked with may large companies in the past and I can say for sure that Katuna Powersport has exactly what it takes to get new customers and keep them coming back again and again. By the way, I'll be back next summer to buy my new bike. Please keep up the great work!"
By: Anonymous    ON
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"I'd like to express my sincere thanks and appreciations to everyone at kahuna. The level and quality of service I received there was top notch. I needed to service my bike and was really pressed for time. I called one dealership and was given an appointment a week to 10 days later. I called Kahuna and Tony was very understanding of my situation and accommodated me. I dropped off my bike and a couple of hours later picked it up fully serviced. Scott and Fab helped me with an accessory purchase and were extremely patient, and helpful. The best part for me was that everyone was super friendly and seemed to enjoy working there. Kahuna will have me as a customer for as long as they keep up their good work. I highly recommend them. Thanks again guys."
By: O    Minesing, ON
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"Sales person Greg very professional and explained all models that best suited my needs. Very friendly and helpful. Parts and service extremely helpful and curtious. James very helpful. Met some of the ownwers and they were very friendly and made you feel welcome. sincerery, Julio. "
By: Anonymous    woodbridge, ON
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"Thank you all so much for the quality of care and service that i received from you all."
By: michael    ON
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"Called Daniel about getting motorcycle serviced. On short notice he took my appointment and fixed my bike right away. 45 minutes in the shop and i was back on the road. Great service and superb customer service. Thanks to all for getting me serviced so promptly. David"
By: Anonymous    Brampton, ON
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"I wanted to send a quick note to you regarding Dan in the service department. I recently had warranty work performed on my 2008 ZX6R, this work was followed by an oil change, tire installation and windscreen purchase. Dan has consistently over-delivered on his promises and made the experience a great one! Please pass along my sincere thanks; "
By: Mike    toronto, ON
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"I wanted to let you know about the great service I received from your parts dept. I apologize for not being sure but I think his name is Mike? I ordered a new plastic rear fender over the phone last week (the ugly bit that the youngsters normally lop off). This guy was good, great telephone manner, knowledgeable and patient as I described my YZF 600’s smashed up fender. Mike was friendly and professional with no hint of the scripted bull shit, if you know what I mean. As you can imagine, I was anxious to let you know because this sort of service seems to be fading fast. Am I losing me sense of humour or does it seem that while ordering a car, a fridge, a telephone or cable TV package the ordeal can be frustrating ? What blessed relief to be treated well. Your shop is sure to prosper with this kind of staff and their attention to detail. "
By: Bob    Georgetown, ON
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"I had a very postive exprience with Kahuna Tony in service very very help polite and always had time forme & customer service forcased both in person & on the phone. Tony calls when he say's he's going to call I never had to wonder or guess what was going on with my bike the 2 times I have been there,, that's what I like and that's what I expect The service that I have received from Kahuna (Tony) will keep me going by there again & again Kahuna has met and exceeded my expections"
By: Dennis    Vaughan, ON
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"I bought my 2008 Kawasaki Vulcan 500 Ltd. in May 2008. I absolutely love my bike! The sale went very smoothly...I found the sales staff (Rod) very patient and knowledgeable. I have been back several times to look at and purchase accessories, and Scott has always been very friendly, helpful and patient (especially with my many many questions). I just recently had my first service and found them also very friendly, patient and knowledgeable. All in all my Kahuna experience is always a good one."
By: Susan    Mississauga, ON
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"I visited your dealership on dec. 5th while on vaction. Your staff was very friendly and your dealership looked very organized."
By: R    PE
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"I would like to say that dealing with Greg Varga was a real pleasure, he makes a person feel comfortable and at ease. The sale of my new zzr 600 was a smooth as glass and painless, keep up the great work!!! P.S. it is a good feeling to know that there is a local dealership to go for service that will provide great service!!!!"
By: Peter    Woodbridge, ON
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"I was in on Saturday to check on some accessories. I was very impressed by the layout, the friendly and professional staff, and the great prices. I will definitely shop here for accessories, apparel, and maybe a new scooter. Keep up the great work."
By: Enrico    Bolton, ON
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"I would like to thank the service staff at KAHUNA from the bottom of my heart. Just when you think everyone has forgotten the phrase CUSTOMER SERVICE! I took the day off work and had driven my Kawasaki Vulcan to Toronto for an ultra sound test on my thigh and when I got there found that I had a slow leaking back tire. This was Friday afternoon around 3PM and I had to get back home which was 2 hours away. I was beginning to panic thinking that no one is going to be able to assist me in my dire need of an inner tube replacement. I drove to the Harley dealer on Yonge St. Toronto and one of the guys in service said "I can't help, I don't have any metric tools in the shop!" RIGHT! and said the Suzuki dealership across the street might be able to help you so I drove over to Suzuki and they looked at the tire, pointed out the nail that was causing the problem but didn't have a tube or the time to fix it. They told be where KAHUNA Power sports was located and filled my tire up with enough air to make it there. Every time I had to stop at a red light I would look down to see how far the tire had dropped, sweating and anxious I pulled into KAHUNA, walked into the service area and was immediately asked if I had an appointment to which I replied "no, but I have an emergency!" and explained my predicament. I thought for sure FRIDAY 3PM, NO WAY!!! But to my amazement there was no problem. The service staff was amazing they checked the bike, acquired a tube from parts and fixed my tire with not even the slightest hesitation. You don't see that anywhere anymore, it's all about getting the heck out on time and who really cares about the customers, as long as we get their money the rest doesn't really matter. WELL NOT AT KAHUNA!!!! KAHUNA CARES!!!!! When they said "no problem, we will get you going!" my anxiety went down immediately 100% - I LOVE KAHUNA... I will be back! People that care get my money! My next bike is coming from KAHUNA! And I'll bet you know where I will never go again! THANKS A TONNE KAHUNA John Patterson"
By: John    Victoria Harbour, ON
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"Congratulations on your new dealership.It's close to my home and a convenient shop to have my bike serviced. Fab, Tony and Joe always make me feel welcome when I come in. I recently purchased a used bike and wanted to make some changes and I must say the service I received from Fab was nothing short of amazing.He was very patient,knowledgeable and his assistance helped make my bike look and run great. For success in business, customer service is where it's at and if the service I received from Fab is any indication, the future and growth of this company looks very promising. Keep up the great work and best of luck. Dave "
By: Anonymous    Woodbridge, ON
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"Just wanted to say a big THANKS to everyone at Kahuna, especially Fabio and Tony, for all the help and support during my first motorcycle purchase!! The extra care that they expressed was really touching and the experience will forever be remembered !!!"
By: Anonymous    Mississauga, ON
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"Special thanks to the staff at Kahuna and to Yamaha for making the test rides on Saturday so enjoyable. It was probably one of the best demo rides ever. Sincerely, Martin."
By: Anonymous    
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"Tony in your Service Dept. is amazing! I was standing in line waiting for a part I ordered, and just started to chat with Tony, while the three customers ahead of me at the parts counter were being taken care of. Tony offered to check if my parts were available, he grabbed them, I paid for them and was out the door in under 5 minutes. My apologies to those 3 guys waiting line, but Tony did volunteer to check. I certainly appreciate the fast and professional service. You have a great employee in Tony, he's truly a customer service professional. Thank you Tony and thanks James for ordering my part. I'm on the road and riding again! A pleasure to deal with you gentlemen."
By: Dave    Brampton, ON
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"Hello, I just wanted to send you a message on the service that I received from your staff member Scott. I came into your store to purchase a wind screen for my EX-500 and I was greeted right away by your employee Scott. He was extremely knowledgeable and was willing to answer all my questions. He made my purchase very easy and quick. I was new to the area and was looking around for a new shop to go to for my future purchases and because of Scott’s excellent service that place will be Kahuna Power Sports. People like Scott make a difference and I appreciated his assistance. You now have another satisfied customer. Thanks again, Jason "
By: Jason     Brampton, ON
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"As a long time customer I would like to say I'm very proud of your accomplishments and nice to see truly nice people succeed. Your customer service and sincere concern for the average guy is well appreciated and your support of amateur racing keeps our family "Blacksheep Motorsports" in the game. World of thanks Aldo Panzica & Family"
By: Aldo    Vaughan, ON
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"Wow, This place is nice! Congrats on the move guys and keep up the good work. "
By: #1 Stunna    Brampton, ON
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"Wonderful shop. I always feel welcome and everyone is really helpful. They have the best accessories staff around. The parts guys are very patient and the sales staff are helpful. I really feel like a friend more than a customer."
By: Chris    Toronto, ON
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"really nice store... great customer service, will always be a longtime customer"
By: Matt     Woodbridge, ON
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"Nice to find a Convenient dealership to have my bike serviced"
By: Randy    Etobicoke, ON
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"Great New Store! Customer satisfaction is number one as soon as you enter the store, great job! Looking forward to some exciting events with you guys. All the best, Bob."
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